Being a busy New Yorker I always struggle to find the time to take care of all my household chores. Luckily there are companies that will deliver my groceries and take care of my laundry, but until I found MyClean my apartment was always in need of professional cleaning. As I do not live in a doorman building with a cleaning service readily available, I had a very hard time finding a reliable cleaning service in New York.
A friend introduced me to MyClean and I was very intrigued. I will admit, at first I was hesitant about hiring a larger cleaning company, but then I spent a few minutes researching the company and was sold. I was so impressed with their Yelp page and all of the amazing things that MyClean customers had to say. MyClean employs all of their cleaners and they don’t use independent contractors, the company also background-checks, insures and bonds all of their employees, ensuring reliable and trustworthy cleaners.
The Signup:
Their easy to use website allowed me to get an instant price quote, I was able to schedule and securely enter my billing information (they don’t charge your card until after the appointment occurs) and I was even able to leave specific cleaning instructions for my cleaner. The entire signup and booking process took less than 60-seconds and was extremely easy to use. I scheduled my first appointment on a Saturday, as I wanted to be present to oversee the clean and also meet my cleaner. The day before my appointment I got a friendly reminder email in case I needed to reschedule my appointment.
My Appointment:
My cleaner, Sabrina, arrived promptly at the scheduled appointment time of 9am. I had left out cleaning supplies thinking that she would ask for them upon her arrival, but to my surprise she brought a full set of eco-friendly supplies. I gave Sabrina an overview of the areas I wanted her to focus on such as some dust in my living room, the kitchen floors, and all areas of the bathroom. Once she got started I left the apartment to run some errands. When I returned a few hours later Sabrina was still hard at work, I was so impressed with her level of detail.
Around 12:30pm Sabrina was finished with the apartment and asked me to do a walk through to make sure I was satisfied and that there wasn’t anything else I wanted her to cover. As I walked around I was in absolute shock, I had never seen my apartment so clean.
As Sabrina was on her way out she handed me a MyClean 50-Point Checklist showing everything that was completed during the clean. This checklist was such a nice touch as I could go back later and see in detail everything that was cleaned. After the clean was completed I continued with my Saturday routine that included running errands throughout the city. When I returned home early Saturday evening I opened the door to a fresh scent and a sparkling apartment, I was giddy with excitement over my clean home.
Now I’m Hooked:
On the Monday following my appointment I received a postcard from MyClean thanking me for my business. The postcard also informed me about their recurring cleans and the 25% discount I could receive when I booked a subscription. I typically wouldn’t have considered a promotion like this, but as I looked around my newly spotless apartment I knew I needed a regular cleaner.
I now have weekly cleans with Sabrina and couldn’t be happier. I was able to give a key to the MyClean office that they safely store for me in between cleans. Every Tuesday Sabrina comes while I am at work and there is nothing better than coming home after a long day to find the checklist on my entry table along with a flawlessly cleaned apartment.
I highly recommend MyClean to everyone looking for a safe and reliable cleaning company. The cleaners are well trained, eager to please, and extremely polite. The office staff is also phenomenal, whenever I need help rescheduling an appointment or want to leave a note for Sabrina they are easy to reach and take care of all of my needs immediately.
If anyone is in a similar position that I was once in, I promise you won’t be disappointed with MyClean. They have a 100% happiness guarantee and will always come back and re-clean for free if you are not completely satisfied with your clean. If you are as intrigued as I first was when I heard about MyClean, use the discount code “ILOVEUWS” and receive $50 off your first clean!
