Lavender Locksmith, NYC’s only full-service woman-owned and queer-friendly locksmith and security company, is now available to Upper West Side residents — and it’s built on a premise that resonates with a lot of New Yorkers: that a service call shouldn’t leave you feeling talked down to, overcharged, or quietly taken advantage of.
Lavender serves the entire city for standard service calls, with emergency after-hours service available for customers above 96th Street. The business was created with a specific kind of customer in mind — women, LGBTQ+ residents, older neighbors, and anyone else who has felt intimidated or maligned by a contractor in the past. The commitment is to fair, upfront pricing, transparent recommendations, and treating every client with respect — physically secure, but also genuinely safe in the interaction itself.
Lavender is owned and operated by Lauren Radziejewska, a former nurse practitioner and lifelong artist with a self-described savant-like mechanical aptitude. She completed her apprenticeship under Master Locksmith Miguel Sang in Brooklyn before launching her own practice. The clinical background informs the approach: clear communication, careful diagnosis, and recommending only the right product for the situation — never the most expensive one on the shelf, and never cutting corners on installations to save time.
The service list is comprehensive. Lavender handles residential lock and deadbolt installations, multi-family contract door and hardware maintenance, commercial storefront mechanical and electric locks, video camera systems, and door knob and hinge repairs. They’re also factory-certified to sell, install, and service ButterflyMX residential door entry systems.
Smart lock conversions are an area of particular focus. Lavender isn’t the only locksmith in the city offering them, but it’s one of the few that has put serious effort into testing and vetting the full range of products on the market — including options most customers (and many locksmiths) don’t even know exist. That research means recommendations are tailored to the specific door, building, and security needs of each client, rather than defaulting to whatever’s most familiar or in stock.
Another specialty sets Lavender apart from nearly every other locksmith in the city: historic lock and door hardware restoration. Lavender is one of the only locksmiths in NYC offering full repair, recreation, and sourcing for antique brass hardware — whether it’s restoring a single original lock, replacing damaged components, or fabricating exact replicas of pieces that have been lost.
Lavender also offers special discounts for schools, faith organizations, and repeat customers.
To book a service call or get a quote, text or call 917-283-2230, email service@lavenderlocksmith.com, or visit lavenderlocksmith.com. Mention ILTUWS on your first service call and receive 25% off labor.
